PROGRESSIVE INSURANCE SERVICES LIMITED

Progressive Insurance Service Limited (PISL) is one of the fastest-growing insurance brokerage firms in Ghana. The company was licensed in October 2004 by the National Insurance Commission (NIC) to undertake insurance brokerage and advisory services in Ghana.

We are a major player in the business of Insurance intermediation that is, representing insured (Clients) in their risk management and transfer arrangements with underwriters or Insurers (Insurance Companies).

We offer various classes of insurance products to protect properties, assets, employees, and liabilities at competitive rates. We also provide comprehensive risk management and insurance accounting restructuring services to clients. We aim to liaise with clients, insurance underwriters, and other key stakeholders to optimize their choice to insure.

PISL has gradually and consistently grown a clientele base across all sectors of the Ghanaian economy including Financial Institutions, Automobile Companies, Construction Companies, and Agri-business. At PISL, we respond to our client's needs promptly and apply the highest professional standards to all that we do.

PISL has evolved into a critical player in the Insurance Industry today by expanding its ever-increasing skill diversity to suit clients’ needs through specialized protection and advisory services. We provide tailor-made products to meet the requirement of all clients ranging from private individuals, professionals, entrepreneurs, Small and Medium Enterprises (SMEs) to Multi-national organizations.

OUR CERTIFICATIONS

PISL is duly incorporated as a Limited Liability Company by the Registrar Generals Department in 2003 and subsequently licensed in October 2004 by the National Insurance Commission to operate as an Insurance Brokerage Firm.

The company in its bid to abide by the Insurance Industry rules and regulations ensures the operations of the company conforms to the Insurance Act 2006 (Act 724) and all other relevant rules, regulations, and directives that govern the operations of Insurance Brokers in Ghana. The company has duly met all requirements for the renewal of its operating license since then.

OUR VISION, MISSION

PISL’s Vision is “To become the preferred insurance broker by:

1. Providing value for money insurance services to clients
2. Responding promptly to the needs of clients and insurers

• Ensuring lodgment processing and quick settlement of claims and

1. Adhering to professional and ethical standards in doing business”.

PISL’s Mission is “To undertake insurance intermediation and restructuring services by adhering to strict professional and ethical standards to offer value for money services to Clients, enhance staff competencies, offer good returns to shareholders and be a responsible corporate citizen”.

OUR VALUE DELIVERY PROCESS

The procedure to delivering our service is key to our success. Our proposition to work with you includes:

1. A thorough analysis of your insurance needs to establish the scope, depth, and quality of insurance coverage required.
2. Professional assistance in designing a protection program for you.

• Presentation of a competitively priced proposal for all businesses assigned to us from leading and well-established underwriters.

1. Placing your risk with preferred Insurance Companies as requested.
2. Review of policy documents to ensure compliance with planned coverage.
3. Efficient fair, prompt handling of your claims coupled with exceptional customer service.

• Periodic reviews of your insurance program to check for gaps, overlapping, or redundant coverages.
• Acting as your advocate in all dealings with the insurance companies

1. Assigning a dedicated relationship manager to deal with any risk management matters arising during the period of insurance.
2. Conducting periodic training programs for key employees on various aspects of the policy and claim matters.

OUR TEAM

Our team is made of highly educated and experienced individuals with multi-disciplinary backgrounds exhibiting a superior track record in the insurance industry. Below are the profiles of our key team members:

Chief Executive Officer:

Francis Nsiah-Afriyie (MBA; CA (GH); ACIB (UK); ACII (UK))

Francis Nsiah-Afriyie is a Chartered Insurance Practitioner with over fifteen (15) years of experience in the insurance industry working with some of the best insurance companies in Ghana. He has worked with reputable institutions such as Metropolitan Insurance Company Limited, SIC Company Limited, Enterprise Insurance Company Limited among other top insurance institutions. He was a significant factor in the success of the organizations he worked with by serving in key roles such as Chief Finance Officer, Deputy Managing Director, and General Manager among others. Francis holds a Masters in Business Administration from the University of Ghana and is a member of Chartered Insurance Institute (UK). He is also a member of the Chartered Institute of Bankers (UK), and Institute of Chartered Accountants (Ghana). He brings to the table an unrivaled understanding of insurance techniques and leads our advisory team in managing the accounts of our clients. He serves on the board of several institutions including Universal Merchant Bank, Republic Bank, Export Finance Company Limited, and National Association of Graduate Teachers.

General Manager:

Awo Akua Afriyie-Kyei (BPharm., Advanced Dip. in Insurance)

Awo Akua Afriyie-Kyei is our General Manager in charge of overseeing the day-to-day activities of the company. Before joining PISL, Awo worked with the Centre for Tropical Clinical Pharmacology and Therapeutics, of the University of Ghana Medical School. She has had an exceptional turn in career from a Medical background to an astute Insurance professional with her dedication and commitment to continuous learning and development both in academics and professional practice. Awo has worked with the Underwriting and Claims Unit of Metropolitan Insurance Company Limited now (Hollard Insurance Ghana Limited) before joining PISL. She has risen through the ranks from an Insurance Officer to her current role as the General Manager of the company. Awo holds a Bachelors’ degree in Pharmacy and is currently holds an Advanced Diploma Certificate in Insurance from the Ghana Insurance College.

Head, Technical Operations:

Kwaku Adom Frimpong (EMBA, B. A Philosophy & Psychology; Advance Dip. in Insurance)

Kwaku Adom Frimpong is the Head, Technical Operations, in charge of claims and underwriting. He brings to the table several years of experience working with clients to understand their technical insurance needs and handling their claims effectively. He has worked with the company for over ten (10) years and brings exceptional insights into the insurance industry of Ghana to enhance our value in advising clients. Kwaku holds an Executive MBA in Strategic and Project Management from the Paris Graduate School of Management and a Bachelors’ degree in Philosophy and Psychology from the University of Ghana. He also holds an Advanced Diploma in Insurance from the Ghana Insurance College.

Head, Business Development., Sales, and Marketing:

Kelvin Danso Sackey (B.A. Sociology & Political Science)

Kelvin Danso Sackey is in charge of all Business Development, Sales, and Marketing activities of the Company. He has been with the company for over five (5) years and has proven himself an astute member of the team. Before joining PISL, Kelvin worked with the Ministry of Petroleum as a and Diligentia Company Limited. He respectively served in the role of Paralegal and Business Development Manager. Kelvin brings to the table an exceptional understanding of clients' needs together with key technical skills to diagnose clients’ insurance needs. His warmth and knowledge assure clients’ safety and cause them to gravitate towards him for all their insurance solutions. Kelvin holds a bachelor’s degree in Sociology and Political Science.

Senior Office Clerk/Secretary:

Shiella Gyankromah Atala

Shiella is a Senior Stenographer Secretary from Hill Top Business Institute. She provides both clerical and administrative support to all other professionals. She coordinates and implements office procedures and has the responsibility of supervising specific projects and tasks in the company. Shiella possesses the required relevant expertise in organizational management and is also the frontline sales executive for clients who contact us directly at the office premises and other communication channels. Shiella brings her specialist knowledge and expertise to ensure the smooth running of the company.